The Many Benefits of Resellers...

In the age of sub-par customer support, new companies will emerge with the promises to alleviate the pains.  The major bonus of the reseller allow for a more customer centric model.  Front-end companies leave the back office to the major players.  With the focus on the support aspect, these resold models allow for greater competition in the industry and perhaps, new products and ideas that will bring Telecom to the next level.

Some of the many benefits to customers for choosing the reseller networks are as follows: 

A lack of choice - Reseller Solution - because they resellers not bound to just one carrier and one network they search for the most competitive pricing and products to fit the needs of the customer.

An in-ability to offer one stop shopping - Reseller Solution - as a non-facility based operation, resellers can focus on offering additional applications like web design, security solutions and risk management services for their clients in a cost efficient and integrated fashion.

Struggling to offer competitive pricing - Reseller Solution - because resellers do not have the high overhead operational costs and unnecessary back office support it allows resellers to be a true competitors in the industry.

Poor Customer Service - Reseller Solution - a true customer centric service model due to front-end ideals.  The goal is to give each customer and parnter the immediate attention that they deserve since there are no back office worries. 

Lack of response time to a customer’s problems - Reseller Solution - Since the employees of resellers are all one team anyone would be able to provide the customer’s with exceptional response to service requests and troubles. 

Slow install dates and turn around times - Reseller Solution - Most resellers have streamlined their installation processes.  This aids in eliminating unnecessary delays due to large company internal procedures that only hold up orders. 

Not offering a true network diversity and disaster recovery plan - Reseller Solution - because they are not bound to only one carrier and one facility resellers can create and design disaster recovery that is actually redundant, reliable and on one bill.

Confusing billing practices - Reseller Solution -  Invoice design and layout is not only easier to read but completely understandable. 

Let the Telecom Revolution begin!